- PRECIOUS STONES
- COUNTER SKETCH
All of the payments which take place in our website are protected by 128 bit SSL encryption.
This means that your datas can't be intercepted or seen by anyone.
Moreover, all of yours card's details won't be saved in our servers.
Our jewels will be shipped with UPS express courier. The delivery takes up to 3 days, from 09.00 to 18.00, and requires the recipient's signature. In case of recipient's absence or impossibility of delivery, the carrier will make a new attempt the following day. If the second attempt should fail too, the package will be kept in stock and it will be possible to pick it up by showing your identity document. Every shipping can be tracked thanks to the tracking code we'll provide the same day the goods has been shipped. We'll do our best to deliver the goods within the date indicated at the moment of purchase. Also orders for a value higher than 1.000€ will be delivered through UPS express courier. Delivery is guaranteed by UPS.
You will receive an e-mail the same day your item will be shipped. UPS's delivery time vary according to the destination. Extra-UE deliveries will be subject to local fees and custom duties, which will be beared by the recipient at the deivery.
Our priority is customer's satisfaction.
If the jewel you bought doesn't please you, you will have 14 days to send it back to change size, change model or have a refund.
Our customer assistance is at your disposal to solve any doubt relating products
or problem realting the order.
You can contact us through:
Phone: 0444 411038
Mobile (also via WhatsApp): +39 327 2414139
Our gold workshop, autonomous and indipendent, allows us to verify each working phase
and to have awareness about the materials we utilize.
Lady Love's jewels are producted in our gold workshop in Camisano Vicentino,
which is part of Vicenza's area, world leader in gold jewels production.
Our jewels are brand new and realized at the moment of the order.
This grants the originality of the product, which is totally Made In Italy.
Each Lady Love's jewel is attended by an authenticity certificate that attests
the quality of the materials utilized during the production.
Jewels which features certified Diamonds IGI, GIA and HRD are attended
by their specific gemological certification.
Lady Love's jewels are always tailor made producted. Usually, a shop offers "standard" sizes.
For most of our rings we realize all sizes from 8 to 30, and even particular sizes on request.
Also necklaces and bracelets are modifiable on request.